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Policies

Returns & Exchanges

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To complete your return, we require a receipt or proof of purchase.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • Late or missing refunds (if applicable). If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
30 Day Money Back Guarantee
  • For whatever reason if you are not satisfied with your purchase you may return it for a full refund within 30 days from the day of purchase. If after the 30 day period you feel the product your received is defective please contact us and a refund will be determined on a case by case basis.

    Shipping

      • Free Shipping within the United States and Canada. Excludes Plate Punches & Bender, Ink Roller sets. Items that exceed 40 Pounds. Please contact our sale department for shipping arrangements
      • We ship Worldwide. For International orders Please email us at Orders@printerspartsusa.com for a shipping quote.
      • Carriers; FedEx, UPS, USPS, DHL, TNT,
      • 2 PM Eastern Time is Cutoff time for same day Shipping. All Orders will be process following business day.

    Price Match Guarantee

      • We'll match our Competitors Price. Give you an additional 5% off the item on top of Price Match. Plus Free Shipping on Qualifying items only.
      • Please provide proof of Quote ex. Email, PDF Proforma, Website link. Please email it at Orders@printerspartsusa.com.