Policies
Returns & Exchanges
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- To complete your return, we require a receipt or proof of purchase.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Late or missing refunds (if applicable). If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
- For whatever reason if you are not satisfied with your purchase you may return it for a full refund within 30 days from the day of purchase. If after the 30 day period you feel the product you received is defective please contact us and a refund will be determined on a case by case basis.
Shipping & Handling
- Free Shipping within the United States and Canada. Excludes Plate Punches & Bender, Ink Roller sets, chemical products and items that exceed 40 Pounds. Please contact our sale department for shipping arrangements.
- Free shipping for orders over $40. Orders below the required minimum will feature a shipping cost of $9.95.
- We ship Worldwide via FedEx, UPS, USPS, DHL, TNT. For International orders Please email us at Orders@printerspartsusa.com for a shipping quote.
- For international orders please note that any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the recipient. Please make sure you are aware of any potential duties, taxes or fees that may be charged in your country before bidding.
- 2 PM Eastern Time (11 AM Western Time) is Cutoff time for same day Shipping. All Orders will be processed following business day.
Price Match Guarantee
- We'll match our Competitors Price. Give you an additional 5% off the item on top of Price Match. Plus Free Shipping on Qualifying items only.
- Please provide proof of Quote ex. Email, PDF Proforma, Website link. Please email it at orders@printerspartsusa.com.
